Shipping policy
All orders placed on www.leceramicotte.com are prepared and shipped from Italy.
Le Ceramicotte ships to:
- Italy
- European Union
- United Kingdom
- Switzerland
- North America
- Central and South America
- China
- Japan
- Australia
Each product is handmade and carefully prepared. For this reason, orders are handed over to the courier within 5 business days from the receipt of the order and payment confirmation.
Delivery times are intended as estimates only and may vary depending on the destination, peak periods or possible courier delays.
Italy
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Carbon Free Shipping in Canavese | Variable | Free |
| Express Home Delivery | 1–2 business days | €10.00 |
| InPost Locker Delivery | 1–3 business days | €5.00 |
For orders over €100.00, Express and InPost Locker shipping are free.
European Union
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| International Express | 4–9 business days | €15.00 |
For orders over €200.00, shipping is free.
United Kingdom
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| International Express | 2–3 business days | €20.00 |
For orders over €200.00, shipping is free.
Switzerland
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| International Express | 2–3 business days | €20.00 |
For orders over €200.00, shipping is free.
North America
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| International Express | 3–5 business days | €25.00 |
For orders over €200.00, shipping is free.
Central and South America
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| International Express | 3–5 business days | €35.00 |
For orders over €300.00, shipping is free.
Australia
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| International Express | 5–8 business days | €35.00 |
For orders over €300.00, shipping is free.
Asia (China and Japan)
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| International Express | 5–8 business days | €35.00 |
For orders over €300.00, shipping is free.
Customs Duties and Import Taxes
For orders shipped outside the European Union, customs duties, import taxes or additional fees may apply depending on the destination country.
These costs are not controlled by Le Ceramicotte and are entirely the responsibility of the customer.
Le Ceramicotte is not responsible for delays caused by customs procedures in the destination country.